1. Open your Yahoo! mailbox
2. Click Mail Options
3. Click Filters
4. Click Add Filter
   In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter educationquest.org.
5. At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again.
6. If mail from EducationQuest has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field

1. Go to keyword: Mail Controls
2. Select the screen name to which we're sending EducationQuest email
3. Click Customize Mail Controls For This Screen Name

If you are using AOL Version 9.0:

1. Open your email from EducationQuest
2. Click the "Add Address" button (on the right) to add to your "People I Know" list
3. Or, you can just send an email to: info@educationquest.org and that will add us to your "People I Know" list automatically. To do this:
   * Open an email from educationquest.org
   * Click the "Reply" button (it's in the top right corner). A new email window opens with an email address in the "Send To" box. Make sure the address in the Send To box is info@educationquest.org
4. Click Send Now (in the top right corner). This will add us to the "People I Know" list

1. Click the Options link, on the main menu tabs, then Safe List
2. Type educationquest.org in your Safe List
3. If you see educationquest.org email in your Junk Mail folder, click "This is not Junk Mail" to avoid having email from EducationQuest sent to the Junk Mail folder in the future

1. Open your latest EducationQuest email, educationquest.org.
2. Copy the address in the "From" line.
3. Click on Settings: Email | Junk email (it's at the bottom left of the screen, just above Calendar).
4. On the Email settings screen, click Junk Email Guard.
5. Select Safe List.
6. In the space provided under "Add people to the safe list", enter the address you copied from the "From" line.
7. Click Add.

For older versions of MSN, you add our sending address to your Safe List as follows:

1. Open your latest EducationQuest email.
2. Copy the address in the "From" line.
3. Click on Email settings (it's at the bottom left of the screen, just above Calendar).
4. On the Email settings screen, click Junk Mail.
5. Select Safe List.
6. Click Add an item to this list.
7. When the Add To Safe List box appears, enter the address you copied from the "From" line into the space provided.
8. Click Add.

If you're using Outlook 2003 for your email, you can make sure your EducationQuest email messages are delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:

1. Open any EducationQuest email, then add the sender or the sender's domain to your Safe List.
2. Find the address in the "From" line of your most recent EducationQuest email and add it to Personal Contacts in your Outlook Address Book.
3. Open any EducationQuest email, then select Mark as Not Junk.

If you're using Earthlink, you can make sure your EducationQuest email messages are delivered to your Inbox by adding our sending address to your Address Book. Here's how:

1. Open your latest EducationQuest email.
2. Copy the address in the "From" line.
3. Click on Address Book (it's over on the left, below your Folders).
4. When your Address Book opens, click the Add button.
5. On the Add Contact screen, find the Internet Information box.
6. Enter the address you copied from the "From" line into the top Email box.
7. Click Save.

If you're using Verizon for email, you can ensure that your EducationQuest email messages are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

1. Go to your Verizon Inbox.
2. Click Options.
3. Select the Block Senders tab (near the top of the screen).
4. On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says, "Enter email address or sub domain to always accept even if the domain is blocked", enter the address in the "From" line of your most recent EducationQuest email.

If you have one of the popular spam-filtering software programs installed on your desk, look below for specific instructions on how to add EducationQuest to the "safe" list using the tool.

1. If EducationQuest email is filtered, click on the white "W" icon on the left column of the mailing
2. When the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting methods:

1. Click on the White List button
2. Add educationquest.org to the bottom of your existing list
3. Click the Submit List button
4. Click the Subject White List button
5. Add Access Update to the bottom of the list on a line by itself
6. Click the Submit List button

1. Select "Cloudmark | Options"... from the Cloudmark SpamNet toolbar in Outlook.
2. Click "Advanced"
3. Go to the Whitelist tab
4. Click the Add button
5. Type educationquest.org
6. Click OK
7. Click OK
8. Click Yes
9. Click OK

1. Click the "Addresses" tab
2. Click "New"
3. Type educationquest.org
   * Make sure that "Accept Mail From This Address" is selected under Receiving Options.
   * Uncheck "Display in People Picker" under Other options.
4. Click Submit
5. Click OK

1. Click Friends from the toolbar
2. Click Add
3. Type educationquest.org
4. Click OK

1. Click Tools, then Blacklist & Friends
2. Click Add (located on the right, the Friends list side)
3. Make sure Plain email address is selected
4. Type educationquest.org
5. Click OK
6. Click OK

1. Click Friends from the sidebar
2. Click Add
3. Type educationquest.org
4. Click OK

1. Check your 'Probably Spam' folder.
2. If you see that mail from EducationQuest was incorrectly filtered out:
   * Select it
   * Click the "Move to Inbox"
   * Click "Mark as Not Spam" button.

1. Add the following entry to your user prefs file, which is found in the spamassassin subdirectory on your web/mail server whitelist_from educationquest.org
2. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory
3. If you have no user_prefs file in this subdirectory, create one
   * http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
   * http://www.cleanmymailbox.com/sauptool/

1. Click the Configure button
2. Go to the "Known Senders" tab
3. Click Add under "Known Good Senders and Recipients"
4. Type educationquest.org
5. Click OK
6. Click OK again

If you're using SpamCop to filter your incoming email, you can exempt your EducationQuest email from the filtering process by adding our "From" address to your Whitelist. Here's how:

1. Open your browser and go to this page: http://webmail.spamcop.net/
2. Log into your SpamCop account.
3. Click on the Options icon in the toolbar.
4. Under Mail Management (in the middle), click SpamCop Tools
.
5. Select Manage your personal whitelist.
6. Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
7. Enter the address in the "From" line of your most recent NCAN email message in the first empty slot.
8. Click Submit.

1. Click Filters from the sidebar
2. Click the Approved Senders tab
3. Click Add Filter
4. Type educationquest.org
5. Choose 'Full Email Address' under Address Type
6. Select Email Domain
7. Click OK

If you're using Cloudmark's SpamNet to filter your incoming email, you can exempt your EducationQuest email messages from the filtering process by adding our "From" address to your Whitelist. Here's how:

1. Open your Outlook Inbox.
2. On the Cloudmark SpamNet toolbar, click Options.
3. Click Advanced.
4. Select the Whitelist tab.
5. Click the Add button.
6. Enter the address in the "From" line of your most recent EducationQuest email message and click the OK button.
7. Click OK again, then Yes, then OK one last time.

1. Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
2. Make sure Email is selected under 'Add a New Friend'
3. Type educationquest.org
4. Click the >> button
5. Click Close

1. Follow the Trusted link under Authentication Lists.
2. Enter the email address educationquest.org
3. Click Add

1. Click on the SpamPal system tray icon with the right mouse button.
2. Click 'Add to Whitelist' from the menu.
3. Type educationquest.org
4. Click Add

1. Select File
2. Select Configure.
3. Go to the Friends category.
4. Make sure Active is checked
5. Type educationquest.org on a line by itself in the entry field
6. Click OK